Service Dispatch Specialist — Growth & Customer Care

GOOD DAY GARAGE DOORS; Tennessee; On-site; USD 42,000 - 55,000; Full time

Benefits offered by this job

Paid training

Opportunities for advancement

Team events

401K

PTO

Job summary

GOOD DAY GARAGE DOORS is seeking an organized office manager/dispatcher to support daily operations in Tennessee. You will handle calls, schedule appointments, coordinate with technicians, and manage parts and warranty claims.

The ideal candidate brings strong communication, attention to detail, and a team-oriented mindset. Experience in office management or automotive environments is a plus, with proficiency in Microsoft Office and QuickBooks.

Qualifications

• Strong communication and organizational skills.
• Positive, team-oriented mindset.
• Willingness to learn in a fast-paced, customer-focused environment.
• Experience in office management, dispatch, or automotive is a plus.

Responsibilities

• Answer incoming calls, schedule service appointments, and support customers with a friendly, professional attitude.
• Coordinate with technicians and management to ensure smooth daily operations.
• Order parts and manage warranty claims.
• Maintain organized office systems and contribute to process improvements.

Skills

Office management

Dispatch

CRM systems

Microsoft Office

Attention to detail

Team orientation

Communication

Tools

Service Titan

QuickBooks

CRM systems

Job description

GOOD DAY GARAGE DOORS is seeking an organized office manager/dispatcher to support daily operations in Tennessee. You will handle calls, schedule appointments, coordinate with technicians, and manage parts and warranty claims.

The ideal candidate brings strong communication, attention to detail, and a team-oriented mindset. Experience in office management or automotive environments is a plus, with proficiency in Microsoft Office and QuickBooks.