Dispatcher/CSR

GOOD DAY GARAGE DOORS; Tennessee; On-site; USD 42,000 - 55,000; Full time

Benefits offered by this job

Paid training

Opportunities for advancement

Team events

401K

PTO

Job summary

GOOD DAY GARAGE DOORS is seeking an organized office manager/dispatcher to support daily operations in Tennessee. You will handle calls, schedule appointments, coordinate with technicians, and manage parts and warranty claims.

The ideal candidate brings strong communication, attention to detail, and a team-oriented mindset. Experience in office management or automotive environments is a plus, with proficiency in Microsoft Office and QuickBooks.

Qualifications

• Strong communication and organizational skills.
• Positive, team-oriented mindset.
• Willingness to learn in a fast-paced, customer-focused environment.
• Experience in office management, dispatch, or automotive is a plus.

Responsibilities

• Answer incoming calls, schedule service appointments, and support customers with a friendly, professional attitude.
• Coordinate with technicians and management to ensure smooth daily operations.
• Order parts and manage warranty claims.
• Maintain organized office systems and contribute to process improvements.

Skills

Office management

Dispatch

CRM systems

Microsoft Office

Attention to detail

Team orientation

Communication

Tools

Service Titan

QuickBooks

CRM systems

Job description

Job Description

What You’ll Do

• Answer incoming calls, schedule service appointments, and support customers with a friendly, professional attitude.
• Coordinate with technicians and management to ensure smooth daily operations.
• Order parts and make sure all warranty claims are answered
• Maintain organized office systems, new systems implementations and contribute to process improvements.

What We’re Looking For

• Excellent communication and organizational skills.
• A positive, team-oriented mindset and strong attention to detail.
• Motivation to learn and grow in a fast-paced, customer-focused environment.
• Experience in office management, dispatch, or car is a plus.
• Comfort with technology (Microsoft Office, QuickBooks, or CRM systems).
• Experience with Service Titan

Benefits & Growth

• Competitive pay based on experience ($42K – $55K).
• Paid training and clear opportunities for advancement.
• Supportive, family-style culture with room for personal and professional growth.
• Team events, community involvement, and company perks.
• 401K and PTO

Why You’ll Love Working Here

You’ll join a company that values people over titles and results over politics. At Good Day Garage Doors, your ideas matter, your work is recognized, and your growth is part of our mission.