Service Dispatch Coordinator

Loenbro; Centennial (CO); On-site; USD 36,000 - 44,000; Full time

Job summary

Loenbro, LLC is seeking a Service Scheduling Dispatcher in Centennial, CO to coordinate daily dispatch for 15–30 technicians, act as the client liaison, and ensure timely service delivery. This on-site role requires strong communication, problem-solving, and multitasking in a fast-paced environment.

The position emphasizes customer focus, clear direction to the team, and effective coordination with service managers and regional staff. Strong written and oral skills are essential.

Qualifications

• Must be able to speak with customers by phone to determine the problem and the solution.
• Detail-oriented, customer-focused position with fast-paced days and high phone volume.
• Ability to juggle calls, emails, and directing employees with a positive attitude.
• Articulate with clear direction to the team and calm when dealing with frustrated customers.

Responsibilities

• Schedule, route, and dispatch service technicians
• The service coordinator will create and compile the schedule for 15 to 30 service technicians daily in several different locations
• Acts as liaison between clients and company, ensure contracted services are scheduled and completed.
• Answers client and customer questions and notify clients of scheduled services
• Addresses and resolves any issues and complaints
• Reports problems and unresolved issues to manager or account manager
• Devises ways to improve customer service and client relationships

Skills

Communication skills

Multi-tasking

Phone handling

Calm under pressure

Written & verbal

Education

High School Diploma or GED

Job description

Loenbro, LLC is seeking a Service Scheduling Dispatcher in Centennial, CO to coordinate daily dispatch for 15–30 technicians, act as the client liaison, and ensure timely service delivery. This on-site role requires strong communication, problem-solving, and multitasking in a fast-paced environment.

The position emphasizes customer focus, clear direction to the team, and effective coordination with service managers and regional staff. Strong written and oral skills are essential.