Dynamic Service Dispatch & Coordination Specialist

Complete Business Systems; Arvada (CO); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Competitive salary

Opportunities for advancement

Job summary

A local service provider in Colorado is seeking a skilled Service Coordinator/Dispatcher to manage service requests and dispatch technicians. Candidates should have customer service experience, excellent communication skills, and multitasking abilities. A high school diploma is required, and proficiency in Microsoft Office is beneficial. This full-time role offers a competitive salary and opportunities for professional development.

Qualifications

• Proven experience in customer service or dispatching role, preferably in IT, copier, or related industry.
• Ability to remain calm under pressure and resolve issues with diplomacy.

Responsibilities

• Coordinate service requests and schedules for technicians.
• Communicate with customers regarding service updates and dispatch activities.
• Maintain records of service requests and customer interactions.

Skills

Customer service experience

Organizational skills

Communication skills

Multitasking ability

Proficiency in Microsoft Office

Education

High school diploma or equivalent

Tools

Dispatching software

Job description

A local service provider in Colorado is seeking a skilled Service Coordinator/Dispatcher to manage service requests and dispatch technicians. Candidates should have customer service experience, excellent communication skills, and multitasking abilities. A high school diploma is required, and proficiency in Microsoft Office is beneficial. This full-time role offers a competitive salary and opportunities for professional development.