Evening Dispatch Coordinator (Part-Time)

Absolute Electrical Services, LLC; Denver, Northern (CO, KY); Hybrid; USD 32,000 - 34,000; Part time

Benefits offered by this job

Full benefits

401k match

Job summary

Absolute Electrical Services, LLC in Denver, CO is seeking a Dispatcher to coordinate technician movements and scheduling. This in-office role pays $23-$25 per hour, depending on experience, with Monday–Friday 6:00pm–10:00pm shifts.

The Dispatch Coordinator ensures the right tech handles the correct call, communicates with clients, and maintains route matrices, tools, and qualifications to optimize service and sales outcomes.

Qualifications

• Dispatch experience required
• Rebate & Permitting experience highly preferred
• Demonstrate passion for excellence with respect to treating and caring for customers
• Strong decision-making abilities
• Ability to identify customer needs and clearly articulate product and service offerings
• Highly developed sense of integrity and commitment to customer satisfaction
• Meet all attendance and dependability requirements
• Team player
• Multitasking and time management skills with the ability to prioritize

Responsibilities

• Coordinate the transportation movements of the technicians
• Must keep track of the drivers’ schedules as they change throughout the day
• Keep track of the technicians’ start and departure times
• Must maintain a matrix with the techs’ routes, start location, specialty tools and qualifications to be able to assign the right call to the right tech
• Requires interaction with drivers daily
• Anticipate problems with routes and parts by making quick sound decisions
• Respond to special requests from customers related to jobs performed by a technician
• Order parts for special orders
• Maintain techs’ vacation, sick and weekend schedules
• Follow up on all pending/ recommended work
• Forecast workload for 2-3 days out
• Contact customers with parts pending and status of parts

Skills

Dispatch experience

Customer service

Decision making

Time management

Multitasking

Team player

Attendance

Reliability

Communication

Route coordination

Scheduling

Problem solving

Job description

Absolute Electrical Services, LLC in Denver, CO is seeking a Dispatcher to coordinate technician movements and scheduling. This in-office role pays $23-$25 per hour, depending on experience, with Monday–Friday 6:00pm–10:00pm shifts.

The Dispatch Coordinator ensures the right tech handles the correct call, communicates with clients, and maintains route matrices, tools, and qualifications to optimize service and sales outcomes.