Service Dispatch & Billing Coordinator

Jobtailor; Pasadena (CA); On-site; USD 42,000 - 60,000; Full time

Job summary

Jobtailor in Pasadena, CA is seeking an organized service coordinator to schedule and route calls, maintain records, and handle billing tasks. The role supports onboarding, vendor invoicing, and technician dispatch with emphasis on accuracy and customer service.

The ideal candidate will manage time effectively, communicate clearly, and adapt to evolving priorities while maintaining meticulous documentation in a fast-paced environment.

Qualifications

• Strong organizational skills and ability to manage multiple tasks.
• Excellent communication and written/verbal skills.
• Comfort working in a fast-paced environment with tight deadlines.

Responsibilities

• Schedule and route service calls and repairs.
• Maintain meticulous records of incoming calls and billing.
• Input billing for services and make collection calls.
• Monitor technician time tracking and submit to Payroll.
• Assist with onboarding and IT hardware requests.
• Process vendor invoices and open purchase orders.
• Dispatch service technicians and verify completion notes.
• Provide outstanding customer service and data entry support.

Skills

Service Call Scheduling

Customer Service

Time Management

Data Entry

Invoice Processing

Effective Communication

Detail-Oriented

Problem Solving

Multitasking

Team Collaboration

Tools

Purchase Order Management

Vendor Invoices

Payroll Coordination

Job description

Jobtailor in Pasadena, CA is seeking an organized service coordinator to schedule and route calls, maintain records, and handle billing tasks. The role supports onboarding, vendor invoicing, and technician dispatch with emphasis on accuracy and customer service.

The ideal candidate will manage time effectively, communicate clearly, and adapt to evolving priorities while maintaining meticulous documentation in a fast-paced environment.