Service Scheduling & Billing Coordinator

Jobtailor; Pasadena (CA); On-site; USD 42,000 - 64,000; Full time

Job summary

Jobtailor is seeking an administrative professional in Pasadena, CA to schedule service calls, manage billing, and support onboarding and vendor processes. The role emphasizes accurate data entry, timely payroll submissions, and strong customer service in a fast-paced environment.

You will coordinate with service technicians, verify job details, and handle invoices and PO-related tasks while maintaining meticulous records and professional communication with customers and vendors.

Qualifications

• Strong time management skills and ability to work under time constraints.
• Effective verbal and written communication skills.
• Detail-oriented with the ability to handle multiple tasks in a fast-paced environment.
• Ability to work with others to solve customer issues and achieve positive results.

Responsibilities

• Schedule and route all service calls.
• Maintain meticulous records of incoming calls and billing.
• Input billing for services and make collections calls.
• Monitor technician time tracking and approve timesheets.
• Submit timesheets to payroll in a timely manner.
• Assist with onboarding and IT hardware/permissions requests.
• Assist with coding and approving vendor invoices.
• Dispatch and route multiple service technicians.
• Verify job completion and accuracy of technician notes.
• Process and issue monthly maintenance invoices.
• Provide outstanding customer service.
• Perform data entry and various administrative tasks.

Skills

Service Call Scheduling

Billing Input

Data Entry

Timesheet Management

Invoice Processing

Purchase Order Management

Vendor Invoice Approval

Documentation Collection

Technician Dispatching

Record Maintenance

Job description

Jobtailor is seeking an administrative professional in Pasadena, CA to schedule service calls, manage billing, and support onboarding and vendor processes. The role emphasizes accurate data entry, timely payroll submissions, and strong customer service in a fast-paced environment.

You will coordinate with service technicians, verify job details, and handle invoices and PO-related tasks while maintaining meticulous records and professional communication with customers and vendors.