Service Director — Lead High-Performance Auto Service

AutoNation Inc.; United States; On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive compensation

401k matching

Health insurance

Associate purchase & discounts

YouDecide deals access

DRVPNK cancer fundraiser

Job summary

AutoNation Inc. seeks a Service Director/Manager to lead the Service department within a store.

You will set the vision, drive an efficient sales and production operation to move Customers in and out quickly, while upholding our “fix it right the first time” promise and delivering outstanding service experiences. You will attract, develop and retain top talent, ensure retail readiness with clear pricing, manage the business per manufacturer requirements, and analyze performance to drive

Qualifications

• High School diploma or equivalent.
• Service and/or Parts Management experience.
• Ability to set and achieve targeted goals.
• Proven ability to attract, develop and retain great talent.
• Strong financial and business acumen and the ability to drive revenue and profitability.
• Demonstrated communication and interpersonal skills.
• Organization and follow-up skills.
• Experience and desire to work with technology.
• Valid in-state driver’s license and have and maintain an acceptable, safe driving record.

Responsibilities

• Setting a clear vision and goals for the Service Department to achieve targeted performance.
• Driving a highly efficient sales and production operation to get Customers in and out quickly while ensuring our “fix it right the first time” brand promise is upheld.
• Engaging and motivating the team to achieve key goals, performance expectations and AutoNation best practice processes
• Attracting, developing and retaining the very best talent for the store.
• Creating an exceptional customer experience to drive customer loyalty.
• Ensuring the Service area is retail-ready with proper displays, point-of-purchase information and visible competitive pricing for maintenance products.
• Managing the business in accordance with AutoNation and manufacturer requirements and processes.
• Analyzing the business to determine shortfalls and developing action plans to improve performance.
• Driving the business through a high-level of involvement in the day-to-day operations.

Skills

Leadership

Financial acumen

Communication

Interpersonal skills

Organization

Follow-up

Technology savvy

Education

High School diploma or equivalent

Tools

Technology experience

Job description

AutoNation Inc. seeks a Service Director/Manager to lead the Service department within a store.

You will set the vision, drive an efficient sales and production operation to move Customers in and out quickly, while upholding our “fix it right the first time” promise and delivering outstanding service experiences. You will attract, develop and retain top talent, ensure retail readiness with clear pricing, manage the business per manufacturer requirements, and analyze performance to drive