Service Desk Technician | Hybrid IT Support for Executives

Inceed; Denver (CO); Hybrid; USD 33,062 - 44,083; Full time

Benefits offered by this job

3 different medical health insurance plans

Dental and vision insurance

Voluntary and long-term disability insurance

Paid time off

401k

Holiday pay

Weekly direct deposit or pay card deposit

Job summary

A recruiting firm is seeking a skilled Service Desk Technician to join their client's team in a dynamic environment. This role involves providing IT support to C-level executives and field crew, managing Active Directory, and utilizing ITSM Ticketing Tools. The ideal candidate will have over 6 months of IT experience with proficiency in Windows environments. This opportunity offers a hybrid work schedule and various benefits, such as health insurance and paid time off.

Qualifications

• 6+ months of IT experience.

Responsibilities

• Provide IT support to C-level executives and field crew.
• Manage Active Directory for IAM.
• Utilize ITSM Ticketing Tool for high volume tasks.
• Support Windows environment and Dell hardware.
• Assist with O365 applications.
• Stand up Fresh Works systems.

Skills

Proficiency in Windows environment

Experience with ITSM Ticketing Tools

Active Directory for IAM knowledge

Job description

A recruiting firm is seeking a skilled Service Desk Technician to join their client's team in a dynamic environment. This role involves providing IT support to C-level executives and field crew, managing Active Directory, and utilizing ITSM Ticketing Tools. The ideal candidate will have over 6 months of IT experience with proficiency in Windows environments. This opportunity offers a hybrid work schedule and various benefits, such as health insurance and paid time off.