Senior VIP IT Support Technician

Compri Consulting; Plymouth (MN); On-site; USD 50,000 - 70,000; Full time

Job summary

A consulting firm located in the United States seeks a Senior VIP Help Desk Technician for a contract position. The ideal candidate will provide tier 1 and tier 2 support to internal users, including the C-suite. Applicants should have over a year of experience in a Microsoft environment with hands-on skills in O365, Active Directory, and SCCM, coupled with excellent communication and customer service skills. Strong customer service orientation is crucial.

Qualifications

• 1+ year of software and hardware support in a Microsoft environment.
• Experience with O365, Active Directory, and SCCM.
• Excellent communication and customer service skills.

Responsibilities

• Provide tier 1 and tier 2 support to internal users, including the C-suite.

Skills

Software and hardware support in Microsoft environment

Communication skills

Customer service skills

Tools

O365

Active Directory

SCCM

Job description

A consulting firm located in the United States seeks a Senior VIP Help Desk Technician for a contract position. The ideal candidate will provide tier 1 and tier 2 support to internal users, including the C-suite. Applicants should have over a year of experience in a Microsoft environment with hands-on skills in O365, Active Directory, and SCCM, coupled with excellent communication and customer service skills. Strong customer service orientation is crucial.