Onsite Service Desk Technician - IT Support & Cloud Ops

Right! Systems, Inc.; Meridian (ID); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Competitive salary

Comprehensive benefits package

Paid Time Off (PTO)

Job summary

A multi-vendor systems integrator is seeking a Service Desk Technician to provide end-user support and troubleshoot issues related to desktops and software. The successful candidate will manage Microsoft 365 environments and support customers through a team-based approach. This full-time position requires applicants to live in the service area and have a valid driver's license. Competitive salary and comprehensive benefits package offered.

Qualifications

• High School Graduate or GED is required.
• Technical school or post-secondary education in technology preferred.
• Proficiency in Microsoft Office applications is necessary.

Responsibilities

• Provide end-user support for troubleshooting desktop and software issues.
• Perform hardware and software support and manage Microsoft 365.
• Document client systems to create Run Books and related documentation.

Skills

Troubleshooting

Customer support

Communication

Analytical skills

Teamwork

Microsoft Office applications

Education

High School Graduate or GED

Technical school or post-secondary education in technology

Tools

Microsoft 365

VMware

Hyper-V

Job description

A multi-vendor systems integrator is seeking a Service Desk Technician to provide end-user support and troubleshoot issues related to desktops and software. The successful candidate will manage Microsoft 365 environments and support customers through a team-based approach. This full-time position requires applicants to live in the service area and have a valid driver's license. Competitive salary and comprehensive benefits package offered.