Service Dept Admin & Operations Coordinator

Waukesha Pearce Industries, LLC; Kilgore (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Waukesha Pearce Industries, LLC in Kilgore, Texas is seeking a Service Department Administrative Assistant to support inside service, sales and parts operations.

You will prepare and process service work orders, assist with payroll tasks, coordinate dispatch, and maintain schedules for the service manager and department while delivering excellent customer service.

The role requires good organization, bilingual English/Spanish preferred, and proficiency with Microsoft Office.

Qualifications

• Requires 1 year as Department Administrative Assistant.
• GED or high school diploma required.
• Bilingual English/Spanish preferred for written and spoken communication.
• Must have good phone etiquette and customer service experience.

Responsibilities

• Perform administrative tasks for Service and Parts departments.
• Maintain parts inventory records and resolve issues.
• Assist in payroll and scheduling for service operations.
• Coordinate and maintain the service manager's calendar and dispatch workflow.

Skills

Phone etiquette

Customer service

Typing 25 wpm

Windows suite

Dependable

Bilingual English/Spanish

Education

GED or High School Diploma

Tools

Microsoft Word

Excel

PowerPoint

Outlook

Access

Job description

Waukesha Pearce Industries, LLC in Kilgore, Texas is seeking a Service Department Administrative Assistant to support inside service, sales and parts operations.

You will prepare and process service work orders, assist with payroll tasks, coordinate dispatch, and maintain schedules for the service manager and department while delivering excellent customer service.

The role requires good organization, bilingual English/Spanish preferred, and proficiency with Microsoft Office.