Service Department Admin & Process Owner

Mechanical Concepts, LLC; New Orleans (LA); On-site; USD 20,664 - 34,440; Full time

Benefits offered by this job

Paid vacation

Health insurance (50% company-paid for employee or family)

Long-term disability coverage (60% of salary; 100% company-paid after 90 days)

$20,000 company-paid life insurance (after 90 days)

401(k) with up to 4% company match

Profit-sharing contribution (historically funded)

Job summary

A HVAC service provider in New Orleans is looking for a highly organized Administrative Assistant for their Service Department. This full-time in-office role involves supporting daily operations, managing inventory, and coordinating vendor communications. The ideal candidate has strong communication skills and proficiency in Microsoft Office. The position offers opportunities for growth within the company and comprehensive benefits, including health insurance and a 401(k) with matching. Remote work is available during weather events or illness.

Qualifications

• Strong verbal and written communication skills.
• Proficiency with Microsoft Office (Outlook, Word, Excel).
• Strong organizational skills and attention to detail.
• Ability to prioritize tasks and work independently.

Responsibilities

• Receive and track materials for work orders.
• Coordinate with vendors to resolve damaged or incorrect material shipments.
• Monitor open purchase orders and follow up on past-due items.
• Track requests for proposals (RFPs) and change authorizations.
• Process PTO requests for service staff.
• Order and manage technician uniforms.
• Maintain records of company vehicles and drivers.
• Provide administrative support to Service Managers as needed.

Skills

Strong verbal and written communication skills

Proficiency with Microsoft Office (Outlook, Word, Excel)

Strong organizational skills

Attention to detail

Ability to prioritize tasks and work independently

Experience with inventory or receiving

Job description

A HVAC service provider in New Orleans is looking for a highly organized Administrative Assistant for their Service Department. This full-time in-office role involves supporting daily operations, managing inventory, and coordinating vendor communications. The ideal candidate has strong communication skills and proficiency in Microsoft Office. The position offers opportunities for growth within the company and comprehensive benefits, including health insurance and a 401(k) with matching. Remote work is available during weather events or illness.