HVAC Service Dispatcher: Field Coordination Pro

Mechanical Concepts, LLC; Metairie (LA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health insurance (50% company-paid)

Paid vacation

401(k) with company match

Paid holidays

Long-term disability coverage

Job summary

A service company in Metairie, Louisiana, is looking for an organized HVAC Service Dispatcher to coordinate activities for a field service team. This full-time, in-office role involves dispatching technicians, responding to customer inquiries, and managing service operations. Candidates should have HVAC dispatching experience or strong office experience, along with a high school diploma. The position offers competitive pay, health insurance, and paid vacation while operating mainly on-site with some flexibility during weather events.

Qualifications

• Preferred HVAC dispatching experience, strong office experience considered.
• Must have a high school diploma or equivalent.
• Strong communication skills needed.

Responsibilities

• Coordinate daily activities of the field service team.
• Dispatch and schedule technicians based on priority.
• Communicate job status with customers and technicians.

Skills

HVAC dispatching experience

Customer service skills

Proficiency in Microsoft Office

Strong organization skills

Time management ability

Education

High school diploma or equivalent

Job description

A service company in Metairie, Louisiana, is looking for an organized HVAC Service Dispatcher to coordinate activities for a field service team. This full-time, in-office role involves dispatching technicians, responding to customer inquiries, and managing service operations. Candidates should have HVAC dispatching experience or strong office experience, along with a high school diploma. The position offers competitive pay, health insurance, and paid vacation while operating mainly on-site with some flexibility during weather events.