Senior HVAC Service Manager — Leadership & Growth

SearchOps; New Orleans (LA); Presencial; USD 75 000 - 105 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive weekly pay

401k match

Life insurance

Disability insurance

Paid time off

Holidays

Resumo da oferta

SearchOps in New Orleans, LA, seeks an experienced HVAC Service Manager to lead day-to-day service department operations and ensure high-quality, on-budget completion of projects, maintenance agreements, and repairs.

You will manage staff, coordinate with technicians, oversee quotes and parts, and maintain safety and performance metrics to meet monthly company goals. Expect after-hours support and strong focus on customer satisfaction.

Qualificações

• Minimum 5-7 years of management experience or supervisory responsibilities.
• Experience leading a safety-focused culture.
• Active EPA certificate.
• Ability to estimate and present service quotes.
• Comfortable using computers and Microsoft Office applications.

Responsabilidades

• Manage and develop the staff, including hiring, scheduling and performance reviews.
• Assess technicians' skills and assign appropriate work.
• Assist in developing training and work procedures.
• Identify opportunities for team improvement and coach accordingly.
• Oversee dispatch to select technicians for service type.
• Resolve customer issues to ensure satisfaction.
• Hold regular 1-on-1 meetings and review progress toward goals.
• Ensure materials and equipment are ordered for scheduled jobs.
• Generate reports on departmental operations and inventory.

Conhecimentos

Management experience

Safety-focused leadership

MS Office proficiency

Estimating service quotes

EPA certificate

Descrição da oferta de emprego

SearchOps in New Orleans, LA, seeks an experienced HVAC Service Manager to lead day-to-day service department operations and ensure high-quality, on-budget completion of projects, maintenance agreements, and repairs.

You will manage staff, coordinate with technicians, oversee quotes and parts, and maintain safety and performance metrics to meet monthly company goals. Expect after-hours support and strong focus on customer satisfaction.