Service Delivery Project Coordinator

Zohorecruit; Westmont (IL); On-site; USD 55,000 - 75,000; Full time

Job summary

Zohorecruit in the United States (Illinois) seeks a Service Delivery Manager/Coordinator to coordinate service and project delivery, including customer intake, scheduling, resource coordination, and communication with customers, technicians, and stakeholders.

The role emphasizes planning, cross-functional collaboration, work order lifecycle, and a fast-paced environment requiring strong organization, multitasking, and proactive prioritization across multiple locations.

Qualifications

• Familiarity with the systems we support and components.
• Strong interpersonal skills for high-pressure environments.
• Commitment to excellent customer service and clear communication.

Responsibilities

• Service Delivery Planning for core service types.
• Reactive work orders and lifecycle management.
• Coordinate internal and external teams and subcontractors.
• Relationship development with execution teams.
• Planning and scheduling across multiple locations.

Skills

Multitask management

Program coordination

Proactive planning

Stakeholder engagement

Tools

Microsoft Office

Genesys (call systems)

Job description

Zohorecruit in the United States (Illinois) seeks a Service Delivery Manager/Coordinator to coordinate service and project delivery, including customer intake, scheduling, resource coordination, and communication with customers, technicians, and stakeholders.

The role emphasizes planning, cross-functional collaboration, work order lifecycle, and a fast-paced environment requiring strong organization, multitasking, and proactive prioritization across multiple locations.