Multi-Site Service Delivery Orchestrator

Zohorecruit; Carrollton (TX); In loco; USD 65.000 - 95.000; Tempo pieno

Descrizione del lavoro

Zohorecruit is seeking a Service Delivery Manager / Service Project Coordinator to coordinate service and project delivery activities for multiple locations. You will manage customer intake, scheduling, resource coordination, and work orders while collaborating with technicians and internal stakeholders.

The ideal candidate has experience in coordinating service operations, with working knowledge of HVAC, BAS, or security systems, and possesses strong organizational and communication skills to

Competenze

• Familiarity with service delivery and project coordination processes.
• Strong interpersonal and communication skills for internal and external stakeholders.
• Exceptional organizational skills and ability to manage multiple priorities.

Mansioni

• Coordinate service delivery activities across multiple projects and locations.
• Manage customer intake, scheduling, and work order lifecycle.
• Facilitate cross-functional collaboration with delivery teams and subcontractors.
• Provide proactive status updates and prioritize urgent requests in a fast-paced environment.
• Maintain documentation and ensure high-quality customer service.

Conoscenze

Multitasking

Program management

Schedule management

Stakeholder communication

Project coordination

Proactive planning

Leadership

Relationship development

Strumenti

Microsoft Office

Genesys system

Descrizione del lavoro

Zohorecruit is seeking a Service Delivery Manager / Service Project Coordinator to coordinate service and project delivery activities for multiple locations. You will manage customer intake, scheduling, resource coordination, and work orders while collaborating with technicians and internal stakeholders.

The ideal candidate has experience in coordinating service operations, with working knowledge of HVAC, BAS, or security systems, and possesses strong organizational and communication skills to