Service & Delivery Coordinator

Bishs-R; American Fork (UT); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Medical benefits

401k matching

Life insurance

Gym membership

Job summary

Bish’s RV in American Fork, Utah seeks a friendly Service Admin to support service and sales teams with customer communications, data entry, document management, and delivery coordination. This role requires strong organization, multi-system proficiency, and a professional, customer-focused approach.

You will use DealerTrack, eVision, and Excel/Teams for documentation, while maintaining up-to-date records and ensuring smooth operations.

Qualifications

• Excellent verbal and written communication skills.

Responsibilities

• Deliver outstanding customer service through phone and in-person updates.
• Translate and input technician notes into our Service database.
• Organize physical files and upload photos and documents to our system.
• Collect, review, and organize required documents for each transaction.
• Coordinate delivery logistics and ensure trailer readiness.
• Operate multi-line phones and manage incoming and outgoing calls professionally.
• Use systems like DealerTrack, eVision, and Excel Teams to manage documentation.

Skills

Verbal & written communication

Phone line handling

Independent and team work

Data entry

Adaptability

Professional appearance

Saturday availability

Monday availability

Company alignment with values

Basic RV knowledge

Tools

DealerTrack

eVision

Excel

Teams

Job description

Bish’s RV in American Fork, Utah seeks a friendly Service Admin to support service and sales teams with customer communications, data entry, document management, and delivery coordination. This role requires strong organization, multi-system proficiency, and a professional, customer-focused approach.

You will use DealerTrack, eVision, and Excel/Teams for documentation, while maintaining up-to-date records and ensuring smooth operations.