Service Admin: Customer Support & Delivery Coordinator

Bish's RV, Inc.; Roca (NE); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Medical benefits

401k matching

Employee discounts

Life insurance

Gym reimbursement

Advancement opportunities

RV borrowing

Insurance guidance

Team culture

Job summary

Bish’s RV, Inc. is seeking a friendly, detail-focused Service Admin to support service and sales teams in our Nebraska operations.

You’ll handle customer communications, data entry, file organization, and coordination of deliveries while maintaining up-to-date records. The role requires strong verbal and written communication, comfort using multiple phone lines, and proficiency with DealerTrack, eVision, Excel, and Teams.

Qualifications

• Excellent verbal and written communication skills.
• Confidence in using multiple phone lines.
• Ability to work independently and within a team.
• Strong computer and data entry skills.
• Adaptability in a fast-paced environment.
• Professional, neat appearance and positive attitude.
• Must be available to work Saturdays.
• Ability to pass a background and drug test.
• Demonstrate alignment with the Company’s vision, mission, and core values.

Responsibilities

• Deliver outstanding customer service through phone and in-person updates.
• Translate and input technician notes into our Service database.
• Organize physical files and upload photos and documents to our system.
• Collect, review, and organize required documents for each transaction.
• Coordinate delivery logistics and ensure trailer readiness.
• Operate multi-line phones and manage incoming and outgoing calls professionally.
• Use systems like DealerTrack, eVision, and Excel Teams to manage documentation.

Skills

Verbal & written communication

Phone line handling

Independent & team work

Data entry

PC proficiency

Adaptability

Professional appearance

Saturday availability

Background check & drug test

Value alignment

Tools

DealerTrack

eVision

Excel

Teams

Job description

Bish’s RV, Inc. is seeking a friendly, detail-focused Service Admin to support service and sales teams in our Nebraska operations.

You’ll handle customer communications, data entry, file organization, and coordination of deliveries while maintaining up-to-date records. The role requires strong verbal and written communication, comfort using multiple phone lines, and proficiency with DealerTrack, eVision, Excel, and Teams.