Service Admin & Customer Care Coordinator

Bish's Group; American Fork, Northern (UT, KY); Hybrid; USD 23,000 - 26,000; Full time

Benefits offered by this job

Medical, vision, dental

401k Matching

Company-paid life insurance

Gym membership reimbursement

Advancement opportunities

RV Borrowing Program

Job summary

Bish’s RV in American Fork, Utah, is seeking a Service Admin to support service and sales operations. The role emphasizes accurate data entry, documentation, and excellent customer communication.

You will coordinate deliveries, manage service records, and handle daily administrative tasks in a dynamic RV dealership environment. Ideal candidates are detail-oriented, capable of working with a team, and comfortable using DealerTrack, eVision, and Excel Teams.

Qualifications

• Excellent verbal and written communication skills.
• Confidence in using multiple phone lines.
• Ability to work independently and within a team.
• Strong computer and data entry skills.
• Adaptability in a fast-paced environment.

Responsibilities

• Deliver outstanding customer service through phone and in-person updates.
• Translate and input technician notes into our Service database.
• Organize physical files and upload photos and documents to our system.
• Collect, review, and organize required documents for each transaction.
• Coordinate delivery logistics and ensure trailer readiness.
• Operate multi-line phones and manage incoming and outgoing calls professionally.
• Use systems like DealerTrack, eVision, and Excel Teams to manage documentation.

Skills

Verbal communication

Written communication

Multi-line phones

Data entry

Teamwork

Independent work

RV knowledge

Tools

DealerTrack

eVision

Excel

Microsoft Teams

Job description

Bish’s RV in American Fork, Utah, is seeking a Service Admin to support service and sales operations. The role emphasizes accurate data entry, documentation, and excellent customer communication.

You will coordinate deliveries, manage service records, and handle daily administrative tasks in a dynamic RV dealership environment. Ideal candidates are detail-oriented, capable of working with a team, and comfortable using DealerTrack, eVision, and Excel Teams.