Service Admin: Customer Care & Delivery Coordinator

Bish's Group; South Dakota; On-site; USD 22,041 - 33,062; Full time

Benefits offered by this job

Medical, vision, dental benefits

401k matching

Company-paid life insurance

Gym membership reimbursement

Advancement opportunities

RV Borrowing Program

Insurance partner quotes and guidance

Job summary

Bish's RV is seeking a Service Admin to support service and sales teams with administrative tasks, data entry, and delivery coordination. You’ll ensure accurate records, timely customer communication, and organized documents in a fast-paced dealership environment.

With duties spanning phone support, note translation, and system updates, this role requires strong computer skills, reliability, and a professional demeanor. Weekend availability is required.

Qualifications

• Excellent verbal and written communication skills.
• Confidence in using multiple phone lines.
• Ability to work independently and within a team.
• Strong computer and data entry skills.
• Adaptability in a fast-paced environment.
• Professional, neat appearance and positive attitude.
• Must be available to work Saturdays.
• Ability to pass a background and drug test.
• Demonstrate alignment with the Company’s vision, mission, and core values.

Responsibilities

• Deliver outstanding customer service through phone and in-person updates.
• Translate and input technician notes into our Service database.
• Organize physical files and upload photos and documents to our system.
• Collect, review, and organize required documents for each transaction.
• Coordinate delivery logistics and ensure trailer readiness.
• Operate multi-line phones and manage incoming and outgoing calls professionally.
• Use systems like DealerTrack, eVision, and Excel/Teams to manage documentation.

Skills

Communication

Phone lines

Teamwork

Data entry

Adaptability

Professional image

Background check

Drug test

Tools

Service database

DealerTrack

eVision

Excel

Microsoft Office

Job description

Bish's RV is seeking a Service Admin to support service and sales teams with administrative tasks, data entry, and delivery coordination. You’ll ensure accurate records, timely customer communication, and organized documents in a fast-paced dealership environment.

With duties spanning phone support, note translation, and system updates, this role requires strong computer skills, reliability, and a professional demeanor. Weekend availability is required.