Service Coordinator - Roofing Admin & Scheduling

Rackley Roofing Company, Inc.; Knoxville (TN); On-site; USD 38,000 - 45,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

Cancer Insurance

Short Term Disability

Vacation and Holidays

401K

Great service to customers

Job summary

Rackley Roofing Company, Inc. seeks a Service Coordinator to schedule the service department, coordinate crews and client communications, perform data entry, and support on-site operations in Knoxville. The role requires accuracy, timely reporting, and professional interaction with customers and vendors.

Ideal candidates have 2+ years in office management/administration, strong Microsoft Office skills, and writing ability; CRM experience is a plus. Spanish proficiency is preferred.

Qualifications

• Associates Degree or higher preferred.
• 2+ years in office management or administration.
• Proficiency in Microsoft Office (Outlook, Word, Excel).
• Spanish language skills preferred.
• Ability to type and maintain accurate records.

Responsibilities

• Schedule and coordinate the service department.
• Communicate with crews and clients effectively.
• Perform data entry and documentation.
• Prepare and review invoices or reports.
• Assist with general office duties and safety compliance.

Skills

Office Mgmt

Office Admin

MS Office

CRM experience

Communication

Safety procedures

Quality processes

Bilingual Spanish

Education

Associates Degree or higher

Tools

MS Office Suite

Job description

Rackley Roofing Company, Inc. seeks a Service Coordinator to schedule the service department, coordinate crews and client communications, perform data entry, and support on-site operations in Knoxville. The role requires accuracy, timely reporting, and professional interaction with customers and vendors.

Ideal candidates have 2+ years in office management/administration, strong Microsoft Office skills, and writing ability; CRM experience is a plus. Spanish proficiency is preferred.