Service Coordinator: Lead Care Ops & Team Performance

MyPath; Green Bay (WI); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Health insurance

PTO after 60 days

401k with ESOP benefits

Referral Bonus Program - $2,000 Bonus

Tuition Reimbursement

Employee Assistance Programs

Job summary

MyPath is seeking a Service Coordinator to join Homes for Independent Living in Wisconsin. The role focuses on coordinating services, supervising staff, and ensuring ISP delivery across multiple programs, while serving as the main liaison between guardians, clients, and the organization.

The position requires driving in the community, handling emergencies, and overseeing household operations along with HR and payroll duties for the team.

Qualifications

• High School Diploma or equivalent; Bachelor’s preferred
• Valid Wisconsin driver’s license with 3 years of acceptable driving record
• Personal vehicle with insurance
• 3 years experience in long term care setting and 2 years supervisory experience
• Excellent communication and organizational skills
• Flexibility, autonomy, responsiveness, and a high level of initiative
• Ability to travel to different work locations, training sessions, and meetings

Responsibilities

• Develop and manage individual service plans (ISP) for assigned clients
• Ensure delivery of services outlined in ISP for client population across multiple programs
• Respond to program emergencies including those outside normal business hours
• Ensure medical treatment supplies are available within programs and direct care staff are trained on administration and logging of required treatments
• Serve as primary contact for hospital staff regarding emergency treatments and hospital stays
• Oversee household operations including: maintenance reports, menu development, grocery shopping, housekeeping, vehicle maintenance, and activity planning
• Perform HR and payroll functions for direct reports including: interviews, orientations, training, performance monitoring and evaluation, coaching, and corrective action
• Manage client funds and valuables in a responsible manner

Job description

MyPath is seeking a Service Coordinator to join Homes for Independent Living in Wisconsin. The role focuses on coordinating services, supervising staff, and ensuring ISP delivery across multiple programs, while serving as the main liaison between guardians, clients, and the organization.

The position requires driving in the community, handling emergencies, and overseeing household operations along with HR and payroll duties for the team.