Service Coordinator

Mypathcompanies; West Bend (WI); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

PTO after 60 days

401k with ESOP

Referral bonus

Tuition reimbursement

Employee assistance

Job summary

Homes for Independent Living, a MyPath company, is seeking a Service Coordinator in West Bend, WI to oversee client services and household operations. You will develop and manage individualized service plans, supervise staff, and act as primary liaison between guardians, clients, and the organization.

The position requires strong communication, organizational skills, travel as needed, and a background in long-term care.

Qualifications

• High School Diploma or equivalent; Bachelor's preferred.
• Valid Wisconsin driver's license with clean driving record.
• 3+ years in long-term care setting with supervisory experience.

Responsibilities

• Develop and manage individual service plans (ISP) for assigned clients.
• Ensure delivery of services outlined in ISP across programs.
• Respond to program emergencies, including after hours.
• Oversee household operations: menus, shopping, housekeeping, vehicles, activities.
• Perform HR and payroll functions for direct reports: interviews, training, coaching.
• Manage client funds and valuables responsibly.

Skills

communication

organizational skills

travel readiness

initiative

Education

High School Diploma or equivalent

Bachelor's preferred

Job description

## Service CoordinatorApply: West Bend, WI: Full time: Posted Today: JR109035Majority Women Employee-Owned. Empowered by Everyone to Transform Lives. **Overview**Homes for Independent Living, a MyPath company, provides an array of service models in a variety of residential settings. We support people through individualized service plans that range from high personal care needs to those who present complex behavioral challenges. HIL is looking for a Service Coordinator (SC) to join our team. A Service Coordinator (SC) ensures the delivery of outlined client services for multiple programs, supervises direct reports, oversees operation of assigned households, and serves as the primary contact between the guardian, client, and HIL.As a *Service Coordinator*, you will:Develop and manage individual service plans (ISP) for assigned clientsEnsure delivery of services outlined in ISP for client population across multiple programsRespond to program emergencies including those outside normal business hoursEnsure medical treatment supplies are available within programs and direct care staff are trained on administration and logging of required treatmentsServe as primary contact for hospital staff regarding emergency treatments and hospital staysOversee household operations including: maintenance reports, menu development, grocery shopping, housekeeping, vehicle maintenance, and activity planningPerform HR and payroll functions for direct reports including: interviews, orientations, training, performance monitoring and evaluation, coaching, and corrective actionManage client funds and valuables in a responsible manner**Additional Information**Benefits:Salary of $50000/yearHealth, Dental, and Vision InsurancePTO after 60 days401k with ESOP benefitsReferral Bonus Program - $2,000 Bonus per positive referralTuition Reimbursement and Loan Pay-down ProgramsEmployee Assistance ProgramsQualifications:High School Diploma or equivalent, Bachelor’s preferredValid Wisconsin driver’s license with a minimum of 3 years of acceptable driving recordPersonal vehicle with insurance3 years experience in long term care setting and 2 years supervisory experienceExcellent communication and organizational skillsFlexibility, autonomy, responsiveness, and a high level of initiativeAbility to travel to different work locations, training sessions, and meetingsMyPath and its Operating Companies provide specialized services and dignified care for children, adolescents and adults with special needs. Our companies provide a spectrum of services and support which promote the ability of those we serve to live as independently as possible in the community.