Service Coordinator - Empower Independent Living

Hil Wi; West Bend (WI); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Health, Dental, Vision Insurance

PTO after 60 days

401k with ESOP benefits

Referral Bonus Program - $2,000

Job summary

Homes for Independent Living in West Bend, WI seeks a Service Coordinator to develop and manage individualized service plans, supervise staff, and coordinate guardian communications across programs.

You will respond to emergencies, ensure treatments are administered, manage household operations, and handle client funds with integrity to support community living for adults with special needs.

Qualifications

• Requires High School Diploma or equivalent; Bachelor’s preferred.
• Valid Wisconsin driver’s license with a clean driving record.
• 3 years long-term care experience and 2 years supervisory experience.
• Excellent communication and organizational skills.
• Ability to travel to different work locations, training sessions, and meetings.

Responsibilities

• Develop and manage individual service plans (ISP) for assigned clients.
• Ensure ISP services are delivered across multiple programs.
• Respond to program emergencies, including outside normal business hours.
• Oversee household operations and maintenance tasks.
• Perform HR and payroll functions for direct reports (interviews, training, evaluations).
• Manage client funds and valuables responsibly.

Skills

Communication

Organizational skills

Flexibility

Autonomy

Initiative

Supervisory experience

Long-term care experience

Driving record

Travel willingness

Education

High School Diploma or equivalent

Bachelor’s preferred

Job description

Homes for Independent Living in West Bend, WI seeks a Service Coordinator to develop and manage individualized service plans, supervise staff, and coordinate guardian communications across programs.

You will respond to emergencies, ensure treatments are administered, manage household operations, and handle client funds with integrity to support community living for adults with special needs.