Service Coordinator

Hil Wi; West Bend (WI); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Health, Dental, Vision Insurance

PTO after 60 days

401k with ESOP benefits

Referral Bonus Program - $2,000

Job summary

Homes for Independent Living in West Bend, WI seeks a Service Coordinator to develop and manage individualized service plans, supervise staff, and coordinate guardian communications across programs.

You will respond to emergencies, ensure treatments are administered, manage household operations, and handle client funds with integrity to support community living for adults with special needs.

Qualifications

• Requires High School Diploma or equivalent; Bachelor’s preferred.
• Valid Wisconsin driver’s license with a clean driving record.
• 3 years long-term care experience and 2 years supervisory experience.
• Excellent communication and organizational skills.
• Ability to travel to different work locations, training sessions, and meetings.

Responsibilities

• Develop and manage individual service plans (ISP) for assigned clients.
• Ensure ISP services are delivered across multiple programs.
• Respond to program emergencies, including outside normal business hours.
• Oversee household operations and maintenance tasks.
• Perform HR and payroll functions for direct reports (interviews, training, evaluations).
• Manage client funds and valuables responsibly.

Skills

Communication

Organizational skills

Flexibility

Autonomy

Initiative

Supervisory experience

Long-term care experience

Driving record

Travel willingness

Education

High School Diploma or equivalent

Bachelor’s preferred

Job description

## Service CoordinatorApply: West Bend, WI: Full time: Posted Yesterday: JR109035Majority Women Employee-Owned. Empowered by Everyone to Transform Lives. **Overview**Homes for Independent Living, a MyPath company, provides an array of service models in a variety of residential settings. We support people through individualized service plans that range from high personal care needs to those who present complex behavioral challenges. HIL is looking for a Service Coordinator (SC) to join our team. A Service Coordinator (SC) ensures the delivery of outlined client services for multiple programs, supervises direct reports, oversees operation of assigned households, and serves as the primary contact between the guardian, client, and HIL.As a *Service Coordinator*, you will:Develop and manage individual service plans (ISP) for assigned clientsEnsure delivery of services outlined in ISP for client population across multiple programsRespond to program emergencies including those outside normal business hoursEnsure medical treatment supplies are available within programs and direct care staff are trained on administration and logging of required treatmentsServe as primary contact for hospital staff regarding emergency treatments and hospital staysOversee household operations including: maintenance reports, menu development, grocery shopping, housekeeping, vehicle maintenance, and activity planningPerform HR and payroll functions for direct reports including: interviews, orientations, training, performance monitoring and evaluation, coaching, and corrective actionManage client funds and valuables in a responsible manner**Additional Information**Benefits:Salary of $50000/yearHealth, Dental, and Vision InsurancePTO after 60 days401k with ESOP benefitsReferral Bonus Program - $2,000 Bonus per positive referralTuition Reimbursement and Loan Pay-down ProgramsEmployee Assistance ProgramsQualifications:High School Diploma or equivalent, Bachelor’s preferredValid Wisconsin driver’s license with a minimum of 3 years of acceptable driving recordPersonal vehicle with insurance3 years experience in long term care setting and 2 years supervisory experienceExcellent communication and organizational skillsFlexibility, autonomy, responsiveness, and a high level of initiativeAbility to travel to different work locations, training sessions, and meetingsMyPath and its Operating Companies provide specialized services and dignified care for children, adolescents and adults with special needs. Our companies provide a spectrum of services and support which promote the ability of those we serve to live as independently as possible in the community.