Service Coordinator - Hybrid Schedule & Growth

J. F. Ahern; Davenport (IA); Hybrid; USD 42,000 - 62,000; Full time

Benefits offered by this job

Top-Tier Benefits

Incentives

Generous PTO

Paid Parental Leave

Mental Health Resources

Wellness Programs

Professional Growth

Work-Life Balance

Job summary

J. F. Ahern is seeking a Service Coordinator in Davenport, IA to manage incoming service calls, schedule technicians, coordinate parts and purchases, and assist customers with invoicing.

The role includes helping assemble proposals, manage maintenance contracts, and maintain customer data with monthly reporting. The position emphasizes strong customer service, attention to detail, and the ability to thrive in a fast-paced environment.

Qualifications

• Associate's degree in an administrative field or 3–5 years administrative support experience.
• Strong customer service skills and attention to detail.
• Experience in fast-paced, deadline-driven environments.
• Proficiency with Microsoft Office and willingness to learn industry-specific software.

Responsibilities

• Take incoming service calls and schedule technicians for customer visits.
• Coordinate part ordering, issue purchase orders and assist with invoicing questions.
• Assist with assembling proposals and bidding documents and processing maintenance contracts/ renewals.
• Maintain customer database information and generate monthly reports.

Education

Associate's degree in Administrative program

Tools

Microsoft Office 2016

Job description

J. F. Ahern is seeking a Service Coordinator in Davenport, IA to manage incoming service calls, schedule technicians, coordinate parts and purchases, and assist customers with invoicing.

The role includes helping assemble proposals, manage maintenance contracts, and maintain customer data with monthly reporting. The position emphasizes strong customer service, attention to detail, and the ability to thrive in a fast-paced environment.