Hybrid Service Coordinator - Customer Ops & Records

J. F. Ahern; Fond du Lac (WI); Hybrid; USD 38,000 - 52,000; Full time

Benefits offered by this job

Top-tier benefits

Bonus programs

Generous PTO

Paid parental leave

Mental health resources

Wellness programs

Professional growth

Flexible schedule

Job summary

J. F. Ahern in Fond du Lac, WI is seeking a Service Coordinator to support customers and internal departments across the service business.

You will manage customer portals, maintain records, and ensure compliance while delivering exceptional service. Ideal candidates have 1-3 years in administrative or customer service roles, strong organization, and proficiency with Microsoft Office. This role offers hybrid schedules and opportunities for career growth within a family-owned leader in mechanical

Qualifications

• 1-3 years of administrative or customer service experience.
• Strong organizational and communication skills.
• Proficiency in Microsoft Office and the aptitude to learn customer portals, databases, and other business applications.

Responsibilities

• Support customers and internal departments across the service business.
• Manage customer portals and ensure compliance requirements.
• Maintain records and documentation for healthcare reporting requirements.

Skills

Organizational skills

Excellent communication

Customer service

Tools

Microsoft Office

Job description

J. F. Ahern in Fond du Lac, WI is seeking a Service Coordinator to support customers and internal departments across the service business.

You will manage customer portals, maintain records, and ensure compliance while delivering exceptional service. Ideal candidates have 1-3 years in administrative or customer service roles, strong organization, and proficiency with Microsoft Office. This role offers hybrid schedules and opportunities for career growth within a family-owned leader in mechanical