Service Coordinator: Hybrid Schedule + Strong Benefits

Ahern; Davenport (IA); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

401(k) match

Health benefits

Bonus programs

PTO with buy-back option

Paid parental leave

Mental health resources

Wellness programs

Education assistance

Job summary

Ahern is seeking a Service Coordinator in Davenport, IA to manage incoming service calls, schedule technicians, coordinate parts and purchasing, and support invoicing and contract renewals. The role emphasizes accuracy, customer service, and teamwork within a fast-paced construction environment.

The ideal candidate will have an Associate's degree in an administrative field or 3–5 years of administrative experience, strong Microsoft Office skills, and the ability to learn industry-specific

Qualifications

• Associate's degree in administrative program or equivalent experience in admin support preferred.
• Excellent customer service skills with strong attention to detail in a fast-paced environment.
• Proficient in Microsoft Office 2016; comfortable learning industry-specific software.

Responsibilities

• Take incoming service calls and schedule technicians for customer visits.
• Coordinate part ordering and issue purchase orders; assist invoicing/billing questions.
• Assist with assembly of proposal and bidding documents and processing maintenance contracts/renewals.
• Maintain customer database information and generate monthly reports; perform other administrative tasks.

Skills

Customer service

Attention to detail

Microsoft Office 2016

Education

Associate's degree in administrative program

Job description

Ahern is seeking a Service Coordinator in Davenport, IA to manage incoming service calls, schedule technicians, coordinate parts and purchasing, and support invoicing and contract renewals. The role emphasizes accuracy, customer service, and teamwork within a fast-paced construction environment.

The ideal candidate will have an Associate's degree in an administrative field or 3–5 years of administrative experience, strong Microsoft Office skills, and the ability to learn industry-specific