Service Coordinator & Dispatch Specialist

Convergint Technologies LLC; Blaine (MN); On-site; USD 33,000 - 39,000; Full time

Benefits offered by this job

Holiday and PTO benefits

Medical, Dental & Vision

401K matching

Life Insurance

Cell phone reimbursement

Parental leave

Job summary

Convergint Technologies LLC is seeking a full-time Service Coordinator to join a collaborative team focused on delivering world-class service. You will manage calls, dispatch technicians, schedule maintenance, and maintain paperwork and customer records to ensure timely, accurate service delivery.

The role requires strong customer service, proficiency in Outlook/Excel/Word, and basic financial knowledge. Experience in a call center or administrative setting is preferred, with opportunities for

Qualifications

• Excellent telephone and in-person customer service skills.
• Proficient in Outlook, Excel and Word.
• Basic financial knowledge (AP/AR, PO, WOs).
• Strong organizational skills; multi-project multitasking.

Responsibilities

• Handle incoming customer calls including service dispatching and scheduling.
• Create and dispatch work orders for maintenance and service.
• Attend planning sessions and perform weekly time-sheet data entry.
• Process subcontractor pricing, invoicing and maintenance tasks.
• Provide administrative support, update customer binders, procure parts/materials.

Skills

Outstanding customer service

Microsoft Outlook

Microsoft Excel

Microsoft Word

Financial basics

Organization

Adaptability

Education

College degree or trade school

Tools

iCare

Spectrum

Job description

Convergint Technologies LLC is seeking a full-time Service Coordinator to join a collaborative team focused on delivering world-class service. You will manage calls, dispatch technicians, schedule maintenance, and maintain paperwork and customer records to ensure timely, accurate service delivery.

The role requires strong customer service, proficiency in Outlook/Excel/Word, and basic financial knowledge. Experience in a call center or administrative setting is preferred, with opportunities for