Global Service Coordination Specialist

Convergint; Phoenix (AZ); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical, Dental & Vision Plan

Life insurance & Disability Plan

401K Matching Plan

Tuition reimbursement

Paid Time Off starting at 13 days

Job summary

Convergint is seeking a full-time Service Coordinator to join our team in Phoenix. You will coordinate service with technicians, sub-contractors and customers, handling all customer service calls in a professional and timely manner to ensure we remain the customers’ first choice for service.

You will work in a dynamic culture that values growth, integrity, and collaboration. A college degree or equivalent experience is preferred, with strong Microsoft Outlook, Excel, and Word skills and the

Qualifications

• Excellent telephone and personal customer service skills.
• Strong organizational skills and ability to handle multiple tasks.

Responsibilities

• Provide coordination of service with technicians, sub-contractors and customers within designated CTC location.
• Answer, respond to, and meet the needs of all incoming customer service calls in a professional and timely manner.
• May act as a lead, coordinating the work of others, but not a supervisor.

Skills

Customer service

Communication

Multitasking

Organizational skills

Financial literacy

Education

College degree

Tools

Microsoft Outlook

Excel

Word

Job description

Convergint is seeking a full-time Service Coordinator to join our team in Phoenix. You will coordinate service with technicians, sub-contractors and customers, handling all customer service calls in a professional and timely manner to ensure we remain the customers’ first choice for service.

You will work in a dynamic culture that values growth, integrity, and collaboration. A college degree or equivalent experience is preferred, with strong Microsoft Outlook, Excel, and Word skills and the