Global Service Coordinator

Convergint; Duluth (GA); Vor Ort; USD 42.000 - 62.000; Vollzeit

Benefits dieser Stelle

Medical, Dental & Vision Plan

401K Matching Plan

Paid Time Off 13 days+

Life insurance & Disability Plan

Tuition reimbursement

Zusammenfassung

Convergint is seeking a Service Coordinator to join our team in Duluth, GA. You will handle service dispatching, scheduling, invoicing support and customer communication, ensuring timely responses and accurate data entry.

The role emphasizes excellent phone manners, proficiency with Outlook/Excel/Word, and the ability to manage multiple tasks and priorities in a fast-paced environment. We offer benefits including PTO, medical plans, and 401K matching.

Qualifikationen

• Excellent phone etiquette and customer service skills.
• Ability to manage multiple tasks and priorities in a fast-paced environment.
• Proficient in Microsoft Outlook, Excel and Word.

Aufgaben

• Handle incoming calls, service dispatching, and scheduling of calls.
• Attend weekly planning sessions and reconcile service paperwork.
• Create and dispatch work orders for planned maintenance and service.</br>
• Monitor subcontractor pricing and process invoicing; maintain purchase orders.
• Enter and update data in Spectrum; maintain customer service binders.

Kenntnisse

Customer service

Organizational skills

Multitasking

Professional communication

Microsoft Office

Ausbildung

College degree or trade school

Tools

iCare

Spectrum

Jobbeschreibung

Convergint is seeking a Service Coordinator to join our team in Duluth, GA. You will handle service dispatching, scheduling, invoicing support and customer communication, ensuring timely responses and accurate data entry.

The role emphasizes excellent phone manners, proficiency with Outlook/Excel/Word, and the ability to manage multiple tasks and priorities in a fast-paced environment. We offer benefits including PTO, medical plans, and 401K matching.