Service Coordinator — Cross-Functional & On-Call

John H Carter / ControlWorx; Geismar (LA); On-site; USD 38,000 - 54,000; Full time

Job summary

John H Carter / ControlWorx in Geismar, LA is seeking a detail-oriented coordinator to manage quotes, orders and invoicing. You will work with Production, Outside Sales, Project Management and Customer Service to ensure accurate pricing and timely delivery.

The role requires strong communication, multi-tasking and a commitment to customer satisfaction. Occasional overtime and after-hours work may be required to support outages and critical projects.

Qualifications

• Handle quotes, orders, pricing and invoicing following procedures.
• Manage open order dates and scope of work.
• Ability to work under pressure and meet deadlines.

Responsibilities

• Respond promptly to correspondence from customers and internal teams.
• Provide quotes, execute orders and finalize pricing; generate invoices.
• Maintain and track open order dates and scope of work.
• Communicate clearly across Production, Outside Sales, Project Management and Customer Service.
• Research and identify repair parts to resolve issues promptly.
• Participate in required training and on-call rotations as needed.

Skills

Customer service

Communication

Multi-tasking

Team coordination

Education

Community College/Vo-Tech or better

High School or better

Job description

John H Carter / ControlWorx in Geismar, LA is seeking a detail-oriented coordinator to manage quotes, orders and invoicing. You will work with Production, Outside Sales, Project Management and Customer Service to ensure accurate pricing and timely delivery.

The role requires strong communication, multi-tasking and a commitment to customer satisfaction. Occasional overtime and after-hours work may be required to support outages and critical projects.