Service Coordinator - Control Valve Services

John H Carter / ControlWorx; Gonzales (LA); On-site; USD 32,000 - 52,000; Full time

Job summary

John H Carter Company seeks an Inside Sales professional in Gonzales, LA. Responsibilities include quoting, pricing, invoicing, and managing open orders and scope.

You will coordinate with Production, Outside Sales, Project Management and Customer teams to ensure accurate parts research and timely actions. Candidates should have a minimum 2+ years in Inside Sales and a High School diploma; a Bachelor's in Engineering or related field is preferred, with Community College/Vo-Tech as an alternative

Qualifications

• Minimum 2+ years of Inside Sales industry related experience.
• High School or better.
• Bachelor's degree in Engineering or related field preferred; Community College/Vo-Tech or better.

Responsibilities

• Quote, execute, final pricing, and invoice customers.
• Manage open order dates and work scope.
• Communicate clearly with Production, Outside Sales, Project Management, and Customer divisions.
• Research and identify necessary repair parts.
• Attend required trainings and participate in after-hours/on-call rotation.
• Maintain regular and predictable attendance.

Skills

Inside Sales experience

Communication

Multi-tasking

Attention to detail

Education

High School diploma

Bachelor's degree in Engineering or related field

Community College/Vo-Tech or better

Job description

• Receive correspondence from external and internal customers which must be handled on a timely basis.
  • Tasks will include quoting, executing, final pricing, and invoicing.
  • Responsible for managing open order dates and work scope.
• The ability to communicate clearly and effectively with multiple divisions. (Production, Outside Sales, Project Management, Customer)
• Ability to research and identify necessary repair parts.
• This job is demanding in terms of knowledge, skills, commitment, and all other job-related qualifications. Urgency and pressure for prompt, accurate results are routine.
• Multi-tasking and the ability to handle and manage interruptions is expected.
• Overtime, and after hour work can be required during outage season.
• Understand and ensure that the JHC TCC (Total Customer Commitment) standards are upheld at all times.
• Attend and participate in required trainings.
• Participate in the after hour and weekend ‘On-Call’ rotation.
• Always build and cultivate solid relationships.
• Regular and predictable attendance is essential for this position.

PLEASE NOTE: John H Carter Company is not accepting unsolicited assistance from search firms/employment agencies for this employment opportunity. Please, no phone calls or emails to any employee of John H Carter Company about this opening. All resumes submitted by search firms/employment agencies to any employee at John H Carter Company via-email, the Internet or in any form and/or method without a validand executedsearch firm agreement in place for this position will be deemed the sole property of John H Carter Company; no fee will be paid in the event a candidate is hired by John H Carter Company as a result of the unsolicited referral or through other means.

Qualifications

Education

Required

High School or better.

Preferred

Bachelors or better in Engineering or related field.

Community College/Vo-Tech or better.

Experience

Required

2 years:

2 years: Minimum 2+ years of Inside Sales industry related experience

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.