Service Coordinator, Valve & Controls - Quoting & On-Call

John H. Carter Company; Gonzales (LA); Hybrid; USD 42,000 - 65,000; Full time

Job summary

John H. Carter Company is seeking an Inside Sales professional in Gonzales, LA. The role involves handling customer correspondence, quoting and invoicing, and managing order dates and scope.

Candidates should have 2+ years in Inside Sales and at least a high school diploma, with a preference for those with a Bachelor's degree in Engineering or related fields. The position requires clear communication across multiple divisions, strong research for repair parts, and willingness to work overtime

Qualifications

• High School diploma or better.
• Bachelor's or better in Engineering or related field preferred.

Responsibilities

• Receive correspondence from customers and manage timely responses.
• Quote, execute, final pricing, and invoicing for jobs.
• Manage open order dates and work scope.
• Communicate clearly with divisions (Production, Outside Sales, Project Management, Customer).
• Research and identify necessary repair parts.
• Uphold Total Customer Commitment (JHC TCC) standards.
• Attend required trainings and participate in after hours and weekend on-call rotations.
• Maintain solid relationships with customers and colleagues.
• Ensure regular and predictable attendance.

Education

High School or better

Bachelor's or better in Engineering or related field

Job description

John H. Carter Company is seeking an Inside Sales professional in Gonzales, LA. The role involves handling customer correspondence, quoting and invoicing, and managing order dates and scope.

Candidates should have 2+ years in Inside Sales and at least a high school diploma, with a preference for those with a Bachelor's degree in Engineering or related fields. The position requires clear communication across multiple divisions, strong research for repair parts, and willingness to work overtime