Service Coordinator & Administrative Assistant — Front Desk Pro

Closet Factory; Fort Myers (FL); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Health Insurance

401K Plan

Paid Time Off

Job summary

Closet Factory in Jacksonville, FL is seeking an Administrative Assistant / Service Coordinator to join our close-knit team. The role focuses on high-quality customer service, scheduling design appointments, and coordinating with designers to ensure a smooth project flow.

You will greet clients at the front desk, answer phones, manage emails, organize paperwork for accounting, and handle installations scheduling while maintaining accuracy and a friendly, positive attitude in a fast-paced

Qualifications

• Strong organization and the ability to multi-task.
• Excellent written and oral communication skills.
• Attention to detail is essential.

Responsibilities

• Call incoming leads to schedule design appointments.
• Schedule design appointments on our Salesforce CRM Software.
• Correspond with designers on consultation scheduling.
• Greet clients and direct people from the front desk.
• Answer phones, direct calls, and respond to inquiries (email/online).
• Correspond with clients and customers.
• Organize paperwork and receipts for submittal to accounting.
• Schedule installations and coordinate with designers to meet customer needs.
• Purchase products using preferred vendors.

Skills

Organization

Multi-tasking

Written & verbal communication

Tools

Salesforce CRM

MS Word & Excel

Job description

Closet Factory in Jacksonville, FL is seeking an Administrative Assistant / Service Coordinator to join our close-knit team. The role focuses on high-quality customer service, scheduling design appointments, and coordinating with designers to ensure a smooth project flow.

You will greet clients at the front desk, answer phones, manage emails, organize paperwork for accounting, and handle installations scheduling while maintaining accuracy and a friendly, positive attitude in a fast-paced