Service & Admin Coordinator | Health, 401(k), PTO

Closet Factory of San Carlos, CA; Fort Myers (FL); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Health Insurance

401K Plan

Paid Time Off

Job summary

Service Coordinator position in Jacksonville requires top-notch customer service skills and the ability to thrive in a fast-paced, energetic environment. The role involves coordinating design appointments, greeting clients at the front desk, handling phone and email inquiries, and working closely with designers to meet customer needs.

Responsibilities include managing design appointments in Salesforce, organizing paperwork for accounting, and purchasing products through preferred vendors.

Qualifications

• Strong organization skills and ability to multi-task.
• Computer experience including Word and Excel.
• Experience with a Salesforce based platform a plus.
• Attention to detail.
• Strong written and oral communication skills are essential.

Responsibilities

• Calling incoming leads to schedule design appointments.
• Scheduling design appointments on our Salesforce CRM Software.
• Corresponding with designers on consultation scheduling.
• Greet clients, and direct people accordingly from front desk.
• Answering phones, directing phone calls, and responding to online/email inquiries.
• Corresponding with clients and customers.
• Organize paperwork and receipts for submittal to accounting department.
• Scheduling installations and working closely with our designers to meet the needs of the customer.
• Purchasing products utilizing our preferred vendors.

Skills

Organizational skills

Salesforce

Word

Excel

Attention to detail

Communication skills

Tools

Salesforce

Job description

Service Coordinator position in Jacksonville requires top-notch customer service skills and the ability to thrive in a fast-paced, energetic environment. The role involves coordinating design appointments, greeting clients at the front desk, handling phone and email inquiries, and working closely with designers to meet customer needs.

Responsibilities include managing design appointments in Salesforce, organizing paperwork for accounting, and purchasing products through preferred vendors.