Service Coordinator / Administrative Assistant

Closet Factory; Fort Myers (FL); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Health Insurance

401K Plan

Paid Time Off

Job summary

Closet Factory in Fort Myers, FL is seeking a Service Coordinator to join our close-knit team. You will greet clients, schedule design appointments, coordinate with designers, and handle front desk duties in a fast-paced, friendly environment.

Key tasks include phone and email inquiries, Salesforce-based appointment scheduling, paperwork organization for accounting, coordinating installations, and purchasing with preferred vendors. Strong communication and multi-tasking are essential.

Qualifications

• Strong organization skills and ability to multi-task.
• Computer experience including Word and Excel.
• Experience with a Salesforce based platform a plus.
• Attention to detail.
• Strong written and oral communication skills are essential.

Responsibilities

• Calling incoming leads to schedule design appointments.
• Scheduling design appointments on our Salesforce CRM Software
• Corresponding with designers on consultation scheduling
• Greet clients, and direct people accordingly from front desk
• Answering phones, directing phone calls, and responding to online/email inquiries
• Corresponding with clients and customers
• Organize paperwork and receipts for submittal to accounting department
• Scheduling installations and working closely with our designers to meet the needs of the customer
• Purchasing products utilizing our preferred vendors

Skills

Organization

Multi-tasking

Communication skills

Tools

Salesforce

Microsoft Word

Microsoft Excel

Job description

Service Coordinator
We are looking to add another member to our close-knit team in Jacksonville. The position requires great customer service skills, ability to thrive in a fast-paced environment with a positive, upbeat attitude. Our work environment is casual, energetic and fun!
Your responsibilities will include:

• Calling incoming leads to schedule design appointments
• Scheduling design appointments on our Salesforce CRM Software
• Corresponding with designers on consultation scheduling
• Greet clients, and direct people accordingly from front desk
• Answering phones, directing phone calls, and responding to online/email inquiries
• Corresponding with clients and customers
• Organize paperwork and receipts for submittal to accounting department
• Scheduling installations and working closely with our designers to meet the needs of the customer
• Purchasing products utilizing our preferred vendors

Specific Requirements:

• Strong organization skills and ability to multi-task
• Computer experience including Word and Excel
• Experience with a Salesforce based platform a plus
• Attention to detail
• Strong written and oral communication skills are essential

Job Type: Full-Time
Pay: $20.00-$25.00 per hour depending on experience
Benefits:

• Health Insurance
• 401K Plan
• Paid Time Off

Schedule:

• Day Shift
• Monday-Friday: 8:00AM-5:00PM

Work Location:
13881 Plantation Rd. Suite 6
Ft. Myers, FL 33912