Service & Admin Coordinator – Salesforce Scheduling

Closet Factory Inc; Fort Myers (FL); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Health Insurance

401K Plan

Paid Time Off

Job summary

Closet Factory Inc. in Ft. Myers, FL is seeking an Administrative Assistant / Service Coordinator to support our busy design team.

The role emphasizes strong customer service, organization, and the ability to thrive in a fast-paced, upbeat environment. Responsibilities include calling leads, scheduling appointments in Salesforce, coordinating with designers, greeting clients at the front desk, handling calls and inquiries, and organizing paperwork for accounting and installations with our

Qualifications

• Strong organizational skills and ability to multi-task.
• Proficient with Word and Excel.
• Experience with Salesforce is a plus.
• Attention to detail is essential.
• Strong written and oral communication skills.

Responsibilities

• Call incoming leads to schedule design appointments.
• Schedule design appointments on our Salesforce CRM Software.
• Correspond with designers on consultation scheduling.
• Greet clients and direct people at front desk.
• Answer phones and respond to online/email inquiries.
• Correspond with clients and customers.
• Organize paperwork and receipts for accounting.
• Scheduling installations and working closely with our designers to meet the needs of the customer.
• Purchasing products utilizing our preferred vendors.

Skills

Organization

Multi-tasking

Word & Excel

Salesforce experience

Attention to detail

Written and verbal communication

Tools

Salesforce

Job description

Closet Factory Inc. in Ft. Myers, FL is seeking an Administrative Assistant / Service Coordinator to support our busy design team.

The role emphasizes strong customer service, organization, and the ability to thrive in a fast-paced, upbeat environment. Responsibilities include calling leads, scheduling appointments in Salesforce, coordinating with designers, greeting clients at the front desk, handling calls and inquiries, and organizing paperwork for accounting and installations with our