Customer Service Representative

Kelly; Green Bay (WI); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Telemedicine

Term life insurance

Whole life insurance

Accident insurance

Critical illness

Legal plan

Short-term disability

Retirement savings plan

Service bonus

Holiday pay

Transit spending account

Paid sick leave

Job summary

Kelly in Green Bay, WI is seeking an Administrative Assistant to join a leading logistics organization. You’ll provide backend customer service and administrative support to truck drivers, coordinating service instructions and maintenance to keep operations flowing.

This 3rd-shift role emphasizes strong communication, organization, and teamwork, with opportunities to impact driver satisfaction and efficiency. Kelly offers comprehensive benefits and a path for career growth.

Qualifications

• Excellent communication and customer service skills (must-have).
• Strong organizational abilities and attention to detail (must-have).
• Experience in an administrative or customer service role, preferably in logistics or transportation (preferred).
• Are available to work 3rd shift (must-have).

Responsibilities

• Assisting truck drivers by providing backend customer service and administrative support
• Coordinating service instructions and maintenance scheduling to minimize driver wait times
• Supporting efforts to ensure drivers get back on the road quickly and efficiently
• Communicating professionally with drivers and internal teams to resolve issues and provide timely updates
• Organizing and managing administrative tasks to support overall operations

Skills

Communication skills

Customer service

Organization

Attention to detail

Teamwork

Job description

Description
We get it: job searching takes time and attention. At Kelly® we’re here to make it a whole lot easier for you. We’re seeking an Administrative Assistant to work at a leading organization in Green Bay, WI. This opportunity could be the one you’ve been looking for.

Salary/Pay Rate/Compensation: $22/hour

Shift: 3rd

Why you should apply to be Administrative Assistant:

• Competitive pay at $22/hour
• Opportunity to support a reputable industry leader in logistics and transportation
• Work in a dynamic and fast-paced environment focused on operational excellence
• Play a pivotal role in streamlining processes that directly impact driver satisfaction and efficiency

What’s a typical day as Administrative Assistant? You’ll be:

• Assisting truck drivers by providing backend customer service and administrative support
• Coordinating service instructions and maintenance scheduling to minimize driver wait times
• Supporting efforts to ensure drivers get back on the road quickly and efficiently
• Communicating professionally with drivers and internal teams to resolve issues and provide timely updates
• Organizing and managing administrative tasks to support overall operations

This job might be an outstanding fit if you:

• Have excellent communication and customer service skills (must-have)
• Demonstrate strong organizational abilities and attention to detail (must-have)
• Have experience in an administrative or customer service role, preferably in logistics or transportation (preferred)
• Are available to work 3rd shift (must-have)
• Thrive in a fast-paced, team-oriented environment

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan.

Get a complete career fit with Kelly^®^.
You’re looking to keep your career moving onward and upward, and we’re here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.

About Kelly
Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Kelly may use AI-powered tools during the recruitment and hiring process. For full details, including how Kelly uses AI, your rights, and how to request a reasonable accommodation, visit the Recruitment Artificial Intelligence Notice.