Service Concierge: Elevated Client Experience

Aritzia; California, Northern (MO, KY); Hybrid; USD 28,000 - 41,000; Full time

Benefits offered by this job

Competitive Pay Package

Base wage range: $20.00 - $30.00

Product Discount

Aspirational Workspace

Set your Schedule

Career Progression

Job summary

Aritzia is seeking a Service Advisor in Retail to deliver elevated Everyday Luxury service and build lasting client relationships. You will process transactions at the service counter and support client services with strong organization to create memorable moments for clients in the store.

The role offers growth within a high-performance culture, focusing on end-to-end service processes, notifying clients of service status, auditing services, and ensuring quick service alignment with store

Qualifications

• Experience operating a point-of-sale system is an asset.
• Commitment to learn and apply Aritzia's Values, Business and People Leadership principles.
• The ability to collaborate fluently with cross-functional partners.
• A commitment to quality and investing in results that add value to the business.

Responsibilities

• Deliver extraordinary experiences and make meaningful, memorable moments at the service counter.
• Accurately and efficiently process transactions while preserving a world-class client experience.
• Accurately and efficiently manage the end-to-end process of services, supporting with notifying clients of their incoming services, auditing services, and resolving opportunities to mitigate impacts to the client experience.
• Support service counter operations, including managing the line up to ensure clients are serviced as quickly as possible, preparing product for transactions, packaging client purchases, and returning product to the sales floor.

Skills

Customer service

Teamwork

Communication

Tools

Point-of-sale system

Job description

Aritzia is seeking a Service Advisor in Retail to deliver elevated Everyday Luxury service and build lasting client relationships. You will process transactions at the service counter and support client services with strong organization to create memorable moments for clients in the store.

The role offers growth within a high-performance culture, focusing on end-to-end service processes, notifying clients of service status, auditing services, and ensuring quick service alignment with store