Everyday Luxury Service Concierge

Aritzia; Hingham (MA); On-site; USD 28,000 - 41,000; Full time

Benefits offered by this job

Product Discount

Wellness resources

Aspirational workspace

Job summary

Aritzia is expanding its Service team in Retail, seeking a Service Advisor to deliver Everyday Luxury by engaging with clients, maintaining curated spaces, and ensuring memorable moments at the Service Counter.

You will process transactions, manage client services, and uphold exceptional organization, contributing to high client satisfaction and lasting relationships in our store environment.

Qualifications

• Proven skills, education, and/or applicable certifications.
• Previous experience operating a point-of-sale system is an asset.
• Commitment to learn and apply Aritzia's Values and People Leadership principles.
• Ability to collaborate fluently with cross-functional partners.
• Commitment to quality and investing in results that add value to the business.
• Understanding and passion for the fashion industry and Aritzia’s brand vision.

Responsibilities

• Deliver extraordinary experiences at the Service Counter.
• Match clients with products and direct them to the right Service Counter.
• Prepare and package products for Everyday Luxury opening experiences.
• Process transactions efficiently while maintaining a world-class client experience.
• Manage end-to-end service processes and notify clients of upcoming services.
• Support service counter operations and help maintain quick client service and product flow.

Skills

POS experience

Client service

Cross-functional collaboration

Brand awareness

Job description

Aritzia is expanding its Service team in Retail, seeking a Service Advisor to deliver Everyday Luxury by engaging with clients, maintaining curated spaces, and ensuring memorable moments at the Service Counter.

You will process transactions, manage client services, and uphold exceptional organization, contributing to high client satisfaction and lasting relationships in our store environment.