Service Clerk

Bodensteiner Implement Company; Iowa (LA); Hybrid; USD 34,000 - 44,000; Full time

Job summary

Bodensteiner Implement Company is seeking a Service Clerk in Monticello to assist the service manager with reports, records, and general departmental support.

You will handle payroll spreadsheets, field inquiries, open work orders, invoicing monitoring, and filing. Occasional Saturdays during planting and harvest seasons are required, with backup support to Accounting Clerk and sales administration duties.

Qualifications

• Basic knowledge of accounting practices.
• Ability to use standard desktop load applications such as Microsoft Office and internet functions.
• Knowledge of office procedures.
• General understanding of mechanical/technical terms is preferred.

Responsibilities

• Maintain payroll spreadsheet with hours/report PTO for service department employees. Submit payroll spreadsheet biweekly for payroll processing.
• Fields internal and external customer inquiries to the Service Department.
• Assists Service Manager in his absence with opening work orders as needed.
• Monitors workorder process for timely invoicing of work completed.
• Maintains Service Department filing and records.
• Maintains accessories and supplies and prepares replacement orders.
• Process warranty and/or product improvement claims including the computation of charges, submission and follow-up.
• Assist in answering of incoming phones calls and directing to department needed.
• Be willing to work occasional Saturdays during Spring planting and Fall harvest seasons.
• Back-up assistance to Accounting Clerk.
• Other duties as assigned by management including Sales Admin responsibilities.

Skills

Accounting basics

MS Office

Office procedures

Mechanical terms

Education

High School diploma or equivalent

Job description

Service Clerk Monticello

Assist the service manager in maintaining accurate and on-time reports and records relative to the service department’s operation within the dealership. General support to location parts and sales departments.

Responsibilities:

• Maintain payroll spreadsheet with hours/report PTO for service department employees. Submit payroll spreadsheet biweekly for payroll processing.


• Fields internal and external customer inquiries to the Service Department.


• Assists Service Manager in his absence with opening work orders as needed.


• Monitors workorder process for timely invoicing of work completed.


• Maintains Service Department filing and records.


• Maintains accessories and supplies and prepares replacement orders.


• Process warranty and/or product improvement claims including the computation of charges, submission and follow-up.


• Assist in answering of incoming phones calls and directing to department needed.


• Be willing to work occasional Saturdays during Spring planting and Fall harvest seasons.


• Back-up assistance to Accounting Clerk.


• Other duties as assigned by management including Sales Admin responsibilities.

Experience, Education, Skills and Knowledge:

• Basic knowledge of accounting practices


• Ability to use standard desktop load applications such as Microsoft Office and internet functions


• Knowledge of office procedures


• General understanding of mechanical/technical terms is preferred


• High School Diploma or equivalent experience