Service Center Operations Leader

Roadrunner; Grand Prairie (TX); On-site; USD 80,000 - 85,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid time off

Job summary

Roadrunner is seeking a high-impact Operations Manager in Dallas, TX to lead end-to-end service center execution across dock, linehaul, and delivery. You will build and develop a high-performing team, manage costs, and ensure safety and compliance while exceeding operational targets.

The role requires a degree or 4-5 years of operations leadership, strong financial acumen, and proven ability to translate strategy into disciplined execution with data-driven decisions. Onsite work only.

Qualifications

• Bachelor’s degree or 4-5 years of operations management experience.
• Proven experience leading multi-functional operational teams.
• Strong financial and operational acumen, including managing labor and revenue components.
• Proficiency with Microsoft Office and general business systems; AS/400 experience preferred.
• Solid understanding of transportation operations including linehaul, dock, and pickup/delivery workflows.
• HazMat certification and forklift qualification (or ability to obtain).
• Strong communication skills across all levels; data-driven problem solving.
• Experience handling confidential business information with discretion and integrity.
• Ability to prioritize, delegate, and manage multiple operational demands.

Responsibilities

• Lead end-to-end service center execution across dock operations, linehaul, and delivery.
• Monitor profitability targets, service standards, and network performance.
• Develop, track, and communicate performance metrics aligned with objectives.
• Hire, onboard, train, and develop service center personnel.
• Ensure regulatory compliance and risk management with safety standards.
• Strengthen cross-functional coordination with corporate teams and partners.

Education

Bachelor’s degree or 4-5 years of operations management experience

Tools

AS/400

MS Excel

Job description

Roadrunner is seeking a high-impact Operations Manager in Dallas, TX to lead end-to-end service center execution across dock, linehaul, and delivery. You will build and develop a high-performing team, manage costs, and ensure safety and compliance while exceeding operational targets.

The role requires a degree or 4-5 years of operations leadership, strong financial acumen, and proven ability to translate strategy into disciplined execution with data-driven decisions. Onsite work only.