Service Center Operations Lead

Vertiv Group; Dayton (OH); On-site; USD 80,000 - 120,000; Full time

Job summary

Vertiv is seeking a service center leader in the Dayton area to guide business, management, and technical direction. You will supervise Field Engineers and Technicians, coordinate scheduling, and serve as customer liaison.

The role involves tracking progress and financial details while collaborating with regional leadership to drive new business. The successful candidate will have a strong background in electrical/industrial service, supervisory experience, and excellent communication skills.

Qualifications

• Must demonstrate leadership and supervision capabilities.
• Strong communication and management skills required.
• Willingness to relocate within the organization’s territory.

Responsibilities

• Oversee sales, profit and quality of area operations.
• Review contracts and ensure authority limits compliance.
• Coordinate with regional leadership to promote new business.
• Develop and review area profit plans and monthly reports.
• Supervise field engineers and technicians; conduct performance reviews.
• Coordinate technical training and procedure improvements.
• Interview applicants and review field proposals.

Skills

Action Oriented

Building Effective Teams

Customer Focus

Drive for Results

Directing Others

Organizing

Education

Graduate Engineer BSEE

Electrical Technical School

Industrial Service Experience

Tools

Microsoft Word

Internet Research

Test Equipment Operation

Job description

Vertiv is seeking a service center leader in the Dayton area to guide business, management, and technical direction. You will supervise Field Engineers and Technicians, coordinate scheduling, and serve as customer liaison.

The role involves tracking progress and financial details while collaborating with regional leadership to drive new business. The successful candidate will have a strong background in electrical/industrial service, supervisory experience, and excellent communication skills.