Boston Service Center Manager - Operations & Growth

Electrical Reliability Services, Inc.; Baltimore (MD); On-site; USD 128,000 - 160,000; Full time

Job summary

Vertiv is seeking an experienced Operations Manager to lead our service center in the Maryland region, directing business, managerial, and technical activities for technicians and customers. The role emphasizes growing the service center while coordinating with regional leadership and marketing to win new contracts.

The ideal candidate has 5+ years in industrial service operations, plus strong communication and supervisory skills, and willingness to travel.

Qualifications

• Minimum five years same or similar work experience in the Industrial Service Industry.
• NETA 3 or NETA 4 Certification Preferred.
• Requires a high degree of communication, supervisory, organizational, and good management skills.
• Willing to do some overnight travel to cover field region and attend company meetings.

Responsibilities

• Oversee sales, profit, and quality of the area operation.
• Make regular sales calls on existing major accounts and establish contact with new accounts.
• Provide proposals or service contracts for HVM’s services and repair work.
• Review and sign contracts consistent with Limits of Authority.
• Develop Area Profit Plan and review progress with leadership.

Skills

Communication

Supervisory

Organizational

Management

Education

Electrical degree or technical school graduate

BSEE/BSEET preferred

Tools

Microsoft Word

Internet research

Test equipment operation

Job description

Vertiv is seeking an experienced Operations Manager to lead our service center in the Maryland region, directing business, managerial, and technical activities for technicians and customers. The role emphasizes growing the service center while coordinating with regional leadership and marketing to win new contracts.

The ideal candidate has 5+ years in industrial service operations, plus strong communication and supervisory skills, and willingness to travel.