Service Center Manager: P&L, Growth & Operations Leadership

XPO; Redding (CA); On-site; USD 100,000 - 125,000; Full time

Benefits offered by this job

Health insurance on day one

Life and disability insurance

PTO 15 days in first year

9 paid holidays

401(k) with company match

Education assistance

Stock purchase twice per year

Company vehicle provided

Job summary

XPO is hiring a Service Center Manager in California to lead a busy operation, drive P&L results, and ensure top service levels. You will coach a supervisory team, manage labor plans, and align operations with customer needs while maintaining safety and compliance.

The role emphasizes cross-functional collaboration with Sales to grow revenue, improve yields, and uphold high standards for safety and performance across the center.

Qualifications

• 5+ years of supervisory experience.
• Deep knowledge of LTL, DOT/FMCSA, OSHA, hazmat, NMFC/tariff rules.
• Experience with Microsoft Office.
• Valid driver’s license and satisfactory driving record.
• Willing to work a variety of shifts and travel as needed.

Responsibilities

• Supervise and lead all service center employees; oversee timekeeping, payroll, personnel changes, and coaching.
• Own and achieve P&L goals and KPIs for the service center.
• Lead supervisory team to plan and attain daily and long-term labor goals to meet budget, service and quality goals.
• Provide information to all employees about productivity and policies.
• Conduct regular team meetings to promote engagement and address questions.
• Research, monitor and implement opportunities to cut costs and improve efficiencies.
• Partner with Sales to drive revenue growth and support onboarding while meeting customer requirements.

Skills

Leadership

Operations management

LTL knowledge

Regulatory knowledge

Microsoft Office

Driver's license

Education

Bachelor’s degree

Military experience

Tools

Microsoft Office

Job description

XPO is hiring a Service Center Manager in California to lead a busy operation, drive P&L results, and ensure top service levels. You will coach a supervisory team, manage labor plans, and align operations with customer needs while maintaining safety and compliance.

The role emphasizes cross-functional collaboration with Sales to grow revenue, improve yields, and uphold high standards for safety and performance across the center.