Senior Service Center Leader—LTL, P&L & Growth

XPO Logistics, Inc.; Sidney (OH); On-site; USD 100,000 - 150,000; Full time

Benefits offered by this job

Competitive compensation package

Full health insurance benefits fromday

Life and disability insurance

Paid time off (PTO) 15 days in first 年

9 company holidays

401(k) with company match

Education assistance

Incentive compensation plan

Stock purchase twice per year

Company vehicle

Job summary

XPO Logistics, Inc. is seeking a Senior Service Center Manager to lead all service center staff, oversee timekeeping, payroll, and staff development, and drive safety, productivity, and service.

You will own and achieve P&L goals, plan labor against budgets, coach teams, and ensure compliance with DOT, OSHA, and environmental rules while supporting sales-driven growth. The role requires strong leadership, regulatory knowledge, and the ability to build relationships with top local accounts and

Qualifications

• 5 years of supervisory experience.
• Thorough knowledge of LTL industry, DOT, FMCSA, OSHA, NMFC and Tariff rules.
• Experience with Microsoft Office.
• Available to work days, evenings, nights and weekends and travel as needed.

Responsibilities

• Supervise and lead all service center employees; oversee timekeeping, payroll administration, personnel changes, and staff development.
• Own and achieve P&L goals for the service center, including KPIs.
• Lead supervisory team to plan/attain daily and long-term labor goals to meet budget, service and quality targets.
• Provide information to employees about productivity and policies.
• Conduct regular team meetings to review productivity, safety, and performance.
• Identify opportunities to cut costs and improve efficiencies.
• Support sales-driven growth by ensuring operational execution meets customer requirements.
• Develop relationships with top local accounts and collaborate with Sales to drive revenue growth.
• Promote safety and housekeeping; ensure DOT compliance and hazardous materials handling.
• Lead Self-Assessment to verify adherence to processes and standards.

Skills

Supervisory experience

LTL knowledge

Regulatory knowledge (DOT/FMCSA/OSHA)

Microsoft Office

Shifts & travel flexibility

Customer/sales collaboration

Education

Bachelor’s degree or equivalent military experience

Job description

XPO Logistics, Inc. is seeking a Senior Service Center Manager to lead all service center staff, oversee timekeeping, payroll, and staff development, and drive safety, productivity, and service.

You will own and achieve P&L goals, plan labor against budgets, coach teams, and ensure compliance with DOT, OSHA, and environmental rules while supporting sales-driven growth. The role requires strong leadership, regulatory knowledge, and the ability to build relationships with top local accounts and