Service Center Leader - P&L, Sales & Operations Excellence

XPO; Pocatello (ID); Sur place; USD 90 000 - 120 000; Plein temps

Avantages offerts par ce poste

Health insurance

PTO (up to 15 days)

9 paid holidays

401(k) with company match

Education assistance

Stock purchase program

Company vehicle

Life and disability insurance

Résumé du poste

XPO is seeking a Service Center Manager to lead a team at our Idaho service center. You will oversee payroll, timekeeping, coaching, and staff development while driving P&L results and KPIs. This role requires strong leadership, strategic planning, and a focus on safety and regulatory compliance.

You will collaborate with Sales to grow revenue, manage key accounts, and ensure efficient operations. A proactive, detail-oriented leader with transportation industry expertise will thrive here.

Qualifications

• 5+ years of supervisory experience.
• Thorough knowledge of LTL, DOT, FMCSA, OSHA, hazmat rules, NMFC and Tariff, and company policies.
• Experience with Microsoft Office.
• Valid driver’s license and satisfactory driving record.
• Willingness to work days, evenings, nights, weekends, and travel as needed.

Responsabilités

• Supervise and lead all service center employees; oversee timekeeping, payroll, personnel changes, coaching, discipline, training and development.
• Own and achieve P&L goals for the service center and KPIs.
• Lead labor planning to meet budget, service and quality targets; coach and train to ensure goals are met.
• Provide regular information on productivity and policies to staff; conduct team meetings to review performance and safety.
• Identify opportunities to cut costs and improve efficiencies; support sales-driven growth and customer requirements.
• Partner with Sales to drive revenue growth and retention by engaging key accounts and onboarding new business.
• Develop relationships with top local revenue-driving accounts and ensure DOT safety and compliance.

Connaissances

Supervisory experience

LTL industry knowledge

DOT/FMCSA/OSHA knowledge

Microsoft Office

Valid driver’s license

Shift work and travel readiness

Formation

Bachelor’s degree or equivalent military experience

Description du poste

XPO is seeking a Service Center Manager to lead a team at our Idaho service center. You will oversee payroll, timekeeping, coaching, and staff development while driving P&L results and KPIs. This role requires strong leadership, strategic planning, and a focus on safety and regulatory compliance.

You will collaborate with Sales to grow revenue, manage key accounts, and ensure efficient operations. A proactive, detail-oriented leader with transportation industry expertise will thrive here.