Service Center Manager

Dayton Freight Lines; Fond du Lac (IL); On-site; USD 85,000 - 105,000; Full time

Benefits offered by this job

Competitive weekly pay

Comprehensive benefits package

Paid holidays and vacation

Quick advancement opportunities

Job summary

Dayton Freight Lines is seeking a Service Center Manager in Fond du Lac, Illinois. This role is responsible for organizing and overseeing all activity within the Service Center, ensuring efficient operations that align with corporate objectives. Key responsibilities include inspecting performance, managing staff, developing action plans for sales, and ensuring safety practices are followed. The position offers a competitive salary ranging from $85,000 to $105,000 annually, along with a comprehensive benefits package including health, dental, and 401(k).

Responsibilities

• Inspects and measures Service Center performance to identify opportunities or problems.
• Maintains excellent communication with external and internal customers.
• Analyzes revenue statistics.
• Identifies sales opportunities and develops customer solutions.
• Keeps fully informed of competitor developments.
• Recruits, qualifies, interviews, hires, trains and develops Service Center personnel.
• Develops sales/marketing action plans to maximize territory revenue.
• Investigates, reports and initiates corrective actions for accidents.
• Understands and complies with safety practices including DOT and OSHA regulations.
• Evaluates all freight claims.
• Ensures that Service Center premises are protected and maintained.
• Facilitates informational meetings with team members.

Skills

Knowledge of the LTL/ Transportation Industry

Managed Drivers and Dock Workers

Managed a Sales staff

Responsible for developing and following a budget

Job description

Service Center Managers are responsible for the organization, staffing, enforcement and accomplishment of all Service Center activities in an efficient and economical manner consistent with Corporate’s objectives.

Responsibilities

• Inspects and measures Service Center performance to identify opportunities or problem areas and develop solutions
• Maintains excellent communication with external and internal customers
• Analyzes revenue statistics
• Identifies sales opportunities and develops customer solutions
• Keeps fully informed of competitor developments
• Recruits, qualifies, interviews, hires, trains and develops Service Center personnel
• Develops sales/marketing action plans to maximize territory revenue
• Investigates, reports and initiates corrective actions for accidents, job related injuries and employee discrepancies
• Understands and complies with Dayton Freight’s safety practices including DOT, EPA, ICC and OSHA rules and regulations
• Evaluates all freight claims
• Ensures that Service Center premises are protected and maintained
• Facilitates informational meetings with Service Center team members
• Effectively handles special assignments as directed

Qualifications

• Knowledge of the LTL/ Transportation Industry
• Managed Drivers and Dock Workers
• Managed a Sales staff
• Has been responsible for developing and following a budget

Benefits

• Stable and growing organization
• Competitive weekly pay
• Quick advancement
• Professional, positive and people-centered work environment
• Modern facilities
• Clean, late model equipment
• Comprehensive benefits package: Health, Dental, Vision, AD&D, 401(k), etc.
• Paid holidays (8); paid vacation and personal days

Starting Pay: $85,000 - $105,000 per year. This amount reflects total compensation (base + bonus).

Pay does vary depending on relevant industry experience.

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